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Acceptable Use Policy
2 Acceptable Use Policy (AUP): ASL services may not be used for any immoral, criminal or other illegal purposes, or for any purposes which violate established practice or protocols on the Internet, nor for purposes which make profligate use of network resources. All of the following are considered unacceptable and ASL reserves the right to terminate without notice the contract with any customer who commits the following abuses of our service. (This termination will be at the sole discretion of ASL.) 2.1 Forgery a) forgery of addresses or other such data in Internet Protocol packets 2.2 Unsolicited Commercial E-mail (Spam) a) Spam, spamdexing or bulk emailing or mail bombing. 2.3 Illegal / Unauthorised Access to Other Computers or Networks: a) attempting to or gaining access illegally ('hacking') to the computers or the network management equipment belonging to ASL or to other Internet providers or to their customer’s computers or networks. This also carries potential criminal penalties. 2.4 Distribution of Internet Viruses, Worms, Trojans and Other Destructive Activities 2.5 Website Content: a) transmission of live audio and video unless agreed with ASL. b) hosting of adult sites unless agreed with ASL. c) hosting of download sites unless agreed with ASL. If the customer hosts a limited number of commercial products for downloads, then copyright laws and software license laws must be adhered to. If the customer is unsure of an item that may be offered for download, please contact ASL and discuss this. 2.6 Copyright Violation a) violation of copyrights held by individuals and corporations or other entities which can also incur civil and/or criminal liabilities, which can involve litigation and loss of reputation. 2.7 Distribution and/or Transmission of Obscene or Indecent Speech or Materials a) publishing or distributing obscene or indecent speech or materials and any violation of indecency and obscenity laws which can also result in criminal penalties. 2.8 Defamation a) use of our facilities to publish or distribute defamatory material. Defamatory speech distributed over the Internet can result in civil liability for the perpetrator and litigation against the ISP whose facilities were used to distribute the defamatory material. 2.9 Hacking a) use of a website to publicise or link to sites with material, links, or resources for Hacking, Phreaking, Viruses, Anarchy, or any type of site that promotes or participates in the destruction, or compromises the integrity of ASL servers. 2.10 Illegal Download Sites: a) Any customer who uses any illegal website on the Internet (such as Warez) to provide or link to sites offering software. 2.11 End User Policy: a) Customers cannot sublease, sub host, or give away control of any portion of ASL resources. 2.12 Bandwidth a) We are currently able to offer unlimited bandwidth due to the fact that we do not host adult rated sites or offer streaming video or audio facilities. Downloads on customer sites are permitted but we ask you not to abuse the system. If in our opinion you do abuse the system we have the right to terminate your service. In the event that you or your company's download products start to cause a problem on a server, we will contact you in order to propose a solution suitable for both parties. b) The Agent reserves absolutely the right to introduce Bandwidth restrictions if new streaming audio/video services are introduced. However, the Agent will consult with customers to discuss their requirements which The Agent will make every reasonable endeavour to accommodate. 2.13 Other Activities a) Any Customer performing other activities, whether lawful or unlawful, that ASL determines to be harmful to ASL customers, operations or reputation, including any activities that restrict or inhibit any other user from using and enjoying the service or the Internet. The service may not be used to cause annoyance, inconvenience, or needless anxiety. Our prices are based on shared services and therefore we cannot allow customers requiring a high level of resources to monopolise a single server. b) Users may not consume system resources beyond a reasonable margin. This includes processing time, disk storage, network activity, etc. User accounts are not limited at present but should ASL wish to limit the size of the customer account restrictions may be formally introduced at a later date. c) ASL reserves the right to change at any time our AUP which is published on the ASL (WDI) website. This is necessary to enable us to react quickly to changes in the Internet or the use of the Internet. Where there is a discrepancy between the AUP in this terms and conditions document and the AUP published on our website, the website version will take priority. d) Complaints about violation of our policies should be referred to Tim Snape, tim@wdi.co.uk. Each complaint will be investigated fully. |