Frequently Asked Questions > Commercial (6 entries)

Commercial Questions
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  • How Much does your service cost
    We try and match BT's pricing. We have 3 tariff levels : Home users at £20 pcm Business users ...
  • We cannot afford that
    Our aim is to get broadband to everyone, this includes people who might be having difficulties We deal with this in several ways. In each community we will support ...
  • Do you offer Service Level Agreements (SLAs)
    Yes we do, we offer the same SLAs as every other ISP, which is none. SLAs are a con trick, what they are, is a guarantee provided by a ...
  • How do we pay you
    We ask that all customers pay us using standing order agreements This keeps our paperwork & accounting nice and simple & allows us to focus our efforts on providing ...
  • How long is the contract term
    We do not impose minimum contract terms on any of our services. You can change your mind at anytime. Of course we do not expect customers to want to do ...
  • What if our circumstances change & we cannot afford to pay you
    Our policy on this has always been the same. Talk to Us & we will work something out. We will not allow customers to get into debt but if ...